Privacy Policy
Last Updated: May 4, 2026
At Sevili Home Care (https://www.sevilihomecare.com/), we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information while providing our healthcare services.
1. Information We Collect
- Personal Details: Name, phone number, email address, home address
- Medical Information: Health condition, treatment details, prescriptions, medical history
- Service Details: Information related to services such as IV medication, wound care, physiotherapy, and home nursing care
- Payment Information: Billing details for services availed
2. Services Covered Under This Policy
- IV Medicines Administration
- Wound Care
- Urinary Catheter Insertion
- Ryles Tube Insertion / Feeding
- Tracheostomy Suctioning
- 24 Hours Care at Home
- 12 Hours Care at Home
- Physiotherapy
- Arrangement of Medical Equipment
- Arrangement of Medicines
- Consultation with Doctors
3. How We Use Your Information
- Provide safe and effective healthcare services
- Coordinate with doctors, nurses, and caregivers
- Arrange medical equipment and medicines
- Improve our service quality
- Process payments and maintain records
- Communicate with you regarding appointments and care
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Licensed doctors and healthcare professionals involved in your care
- Medical equipment and medicine providers (only as required)
- Legal authorities if required by law
All third parties are required to maintain strict confidentiality.
5. Data Protection & Security
- Secure storage of medical and personal records
- Access limited to authorized personnel only
- Confidential handling of all patient information
6. Patient Confidentiality
All personal and medical information shared with us is kept strictly confidential. Our staff and healthcare professionals follow professional ethics and privacy standards at all times.
7. Your Rights
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data usage
8. Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
Sevili Home Care
Website: www.sevilihomecare.com
Phone: 9566586130
Email: support@sevilihomecare.com